AmChar Georgia

This was my third time at this store and my 2nd back to back, bad experience on both sides the range and when considering purchasing a firearm. Out of all the staff there, there has consistently been only one person (tall middle aged gentleman) that has always been professional and above and beyond courteous. I do not recommend the range nor buying firearms at this place. Most of the staff are too arrogant and the prices are not competitive with other stores within a 30-45 min driving range. I have heard of a inappropriate firearm discharge causing a person to get injured and during my first visit, seen a customer's firearm explode at the range. Based on all these factors... Customer Service, Cost of Products, and most importantly, Safety I am rating this location 1 star out of 5.

For some odd reason, my husband has insisted on being a patron of this establishment multiple times for firearm purchases. However, I was less impressed by the piss poor customer service experience and overall rudeness of the staff. Well, today he experienced first-hand exactly how horrible their service truly is. I refused to accompany him inside the facility because of my personal disdain while he proceeded to pick up a layaway item. The guy assisting him was clearly under pressure by his fellow teammates as they were very harsh with their comments. My husband paid cash for the item and the guy forced him to walk outside to extract a dime from the car. The issue is not 10 cents, instead it’s the lack of professionalism within the staff members, lack of maturity and clearly inadequate conflict management. The owners really need to focus on improving the customer service experience if they wish for customers to return. As I sat in the car waiting for my husband to return, I read many negative reviews specifically about their customer service and I can see why. We will NOT return!

My first time visiting this gun store and range was amazing. A special shout out to Sam and Gabby for taking care of my family and showing us any firearm that we wanted to see. They both were very patient and helpfull with all the questions we had. The store inventory was very well priced and stocked. I ended up purchasing a Standard Manufacturing Switch Gun in 22 Magnum that I had been looking for. None of my local shops never had one. We got a pass for the shooting range and had a blast shooting all of the 22lr. guns that we brought with us. We even introduced a new shooter to the firearms world and he had more fun than ever! We will definately be back again to have more fun! Again.....Sam and Gabby.....Thank you so much for making my first visit to your store an enjoyable one!

Whenever I come here James is super helpful and informative. At the time I never shot a Glock pistol, James showed me the ins and outs of the pistol so I rented it. Now I'm thinking about purchasing one thanks to James. Gabby was also very helpful too and informative too. She helped me look for various accessories that helped me choose the correct products. Pual did a fantastic job on my compound bow repairs. They all was very friendly and went above and beyond. I look forward to seeing them when I visit.